Terms of Service
Last updated: 21 August 2026
1. About us
Dalin Car Care Ltd is a company registered in England and Wales. Our garage is located at 100 New Road, Dagenham, RM9 6YJ. Telephone: 020 8592 5371.
2. Acceptance of terms
By accessing dalincarcare.co.uk or using our services, you confirm that you accept these terms and agree to comply with them. If you do not agree, please do not use our site or services.
3. Our services
We provide automotive services including but not limited to: tyre fitting, puncture repair, car servicing, brake replacement, MOT failure repairs, clutch repairs, exhaust repairs, battery replacement, suspension repairs, wheel alignment, cambelt replacement, air conditioning re-gas, oil changes and car diagnostics. All services are subject to vehicle inspection and parts availability. We reserve the right to decline a booking or service at our discretion.
4. Bookings and appointments
Online bookings are provisional until confirmed by us. We will contact you to confirm the date and time. We reserve the right to reschedule or cancel bookings with reasonable notice. You must ensure the vehicle details (registration, make, model) provided at booking are accurate. Incorrect details may affect pricing and availability.
5. Pricing and payment
Prices shown online are indicative. A final quote will be provided after vehicle inspection. We accept cash, bank transfer and major debit/credit cards. Payment is due on collection of the vehicle unless otherwise agreed. We are not responsible for price changes resulting from parts price fluctuations.
6. Your responsibilities
You must ensure your vehicle is legally taxed, insured and roadworthy when you bring it to us. You must remove all personal belongings before leaving your vehicle with us. We accept no liability for personal items left in vehicles.
7. Liability
Our liability for any loss or damage caused by our negligence is limited to the cost of the service provided. We are not liable for indirect, consequential or economic losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence.
8. Warranty on work
We provide a 12-month / 12,000-mile warranty on parts supplied and fitted by us, whichever comes first. This warranty does not cover fair wear and tear, misuse, accident damage or modifications carried out by third parties.
9. Complaints
We take complaints seriously. Please contact us at info@dalincarcare.co.uk or call 020 8592 5371. We aim to acknowledge all complaints within 2 working days and resolve them within 14 days.
10. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to these terms
We may update these terms at any time. Continued use of our website or services after changes constitutes acceptance of the new terms. The date at the top of this page shows when the terms were last revised.